Skip to content
Repair notes
Maytag Dryer · Lake Forest, CA
2 min read

Maytag Dryer Not Starting: Cracked Drum in Lake Forest

What our technician found — and why it matters.

Close-up of a metal dryer drum with a split and crack torn through the seam, surrounded by dust and lint buildup.CoastPro.us
The issue
Issue
A Maytag MDG9700AWW dryer wouldn't start in Lake Forest, CA. Learn what a destroyed drum from worn rollers looks like and what to expect from a repair call.
Diagnosis
Not starting
Repair
Service call - drum was destroyed

A Maytag MDG9700AWW dryer in Lake Forest stopped starting altogether. No tumble, no response, nothing. That's the kind of complaint that could point to a lot of different things, so a service call was needed to see what was actually going on inside the machine.

01

What the Technician Found

On this job, the drum itself was destroyed. It had cracked, and the damage was severe enough to stop the dryer from running at all. This wasn't a simple switch or sensor issue — the drum was physically compromised.

02

Why It Happened

Dryer rollers support the drum as it turns, letting it spin freely inside the cabinet. When rollers wear out, they stop doing that job properly. The drum loses its support and starts riding unevenly, dragging or catching against the frame instead of turning smoothly. Over time, that kind of stress on the metal can crack the drum. Once the drum is damaged enough, the dryer can fail to start or run at all, since the motor and controls sense that something isn't turning the way it should.

03

The Repair

This was a service call. Once the technician got inside the dryer, the extent of the damage was clear — the drum was cracked and unusable in its current state. This is a bigger repair than most no-start calls, since it isn't a matter of resetting a switch or replacing a small part. Jobs like this get quoted for approval before anything moves forward, so the customer knows what they're looking at before any work begins.

04

Technician's Note

The rollers were destroyed, and that's what cracked the drum. This kind of damage doesn't happen overnight — it builds up as worn rollers let the drum ride wrong for months, maybe longer. Regular maintenance is the difference between catching worn rollers early and ending up with a cracked drum and a dryer that won't start.

05

What to Expect

If your Maytag dryer isn't starting, don't wait to find out how far it's gone. Call (949) 749-0006 or book online. The service call is $150, which covers the visit, full diagnosis, resets, adjustments, leveling, and other quick work. If you approve a larger repair, that $150 is credited toward it as labor — you pay the quoted repair price, not the repair plus a separate visit charge. Arrival is a 3-hour window, and the technician calls at least 30 minutes out. Repairs carry a 90-day warranty.

  • The dryer won't start at all when you press the button
  • Louder than normal thumping, scraping, or squealing before the failure got this bad
  • The drum sitting unevenly or wobbling if you spin it by hand
  • No response from the motor even though power is reaching the unit
Close-up underneath a dryer showing an idler pulley wheel with a light blue hub and drive belt looped around it.CoastPro.us
Close-up looking into a gap between the dryer drum edge and cabinet wall, showing a small idler pulley wheel mounted against the felt drum seal.CoastPro.us
Close-up of a torn and cracked metal dryer drum panel next to a felt seal strip, with a hole punched through the metal.CoastPro.us
Two front-loading laundry machines side by side, showing the round glass doors and white cabinets; the right-hand machine's front panel is otherwise unmarked.CoastPro.us

Close-up underneath a dryer showing an idler pulley wheel with a light blue hub and drive belt looped around it. · Close-up looking into a gap between the dryer drum edge and cabinet wall, showing a small idler pulley wheel mounted against the felt drum seal. · Close-up of a torn and cracked metal dryer drum panel next to a felt seal strip, with a hole punched through the metal. · Two front-loading laundry machines side by side, showing the round glass doors and white cabinets; the right-hand machine's front panel is otherwise unmarked.

Having a similar issue?

Our technicians are standing by to help.

Same-day service available · Upfront, honest pricing