Terms of
service.

These terms apply to this website and to appliance repair and maintenance work carried out by CoastPro Appliance Repair in Orange County, California. Booking an appointment means you accept them.

Our minimum service call is $150. It covers the visit, a full diagnosis, and resets, adjustments, leveling and other work that doesn't take long — that work is not billed on top of the call.

Anything beyond that is quoted before it is carried out. No parts are ordered and no repair is started until you approve the quote.

Where you approve a repair, the service call is credited against it as labor rather than charged separately. You pay the quoted price for the repair, not the repair plus a visit. It is charged on its own only where no repair is approved — the diagnosis was still done and the visit still made.

Price ranges shown on our service pages are typical figures, not a cap. High-end brands and faults that are difficult to access can run higher, which is why the quote rather than the range is what binds.

Dryer vent cleaning carries a $200 minimum order, which covers the first 6 feet of duct. Each additional foot is $50.

We do not perform work at height. Where the vent terminates in a roof cap that cannot be cleaned without going onto the roof, we clean what can be reached safely and the $200 minimum order applies.

We book a 3-hour arrival window and call no later than 30 minutes before arriving. Same-day service is offered for appointments booked before noon, subject to availability.

Please let us know as early as you can if you need to reschedule. Someone aged 18 or over needs to be present at the property for the appointment, and the appliance needs to be accessible.

Repairs carry a 90-day workmanship warranty. If the same fault returns within 90 days of our repair, we return and put it right at no further charge.

The warranty covers our work and the parts we supplied. It does not cover a new and unrelated fault, damage from misuse, accident, power surge, pests or water, work carried out by someone else afterwards, or an appliance that was already at the end of its serviceable life and was accepted for repair on that basis.

Where you supply the part yourself, we warrant our labour in fitting it and nothing more: a part we did not choose and did not buy is not one we can stand behind. We will say so at the time and it is noted on your paperwork.

Maintenance work such as dryer vent cleaning is not a repair and carries no repair warranty.

Some jobs carry a longer or shorter period than the standard 90 days, agreed before the work starts. Where they do, the period written on your estimate or invoice is the one that applies. You can check it, and the date it runs to, at any time under your repairs.

Payment is due on completion of the work. We accept major credit and debit cards, cash and checks.

We fit OEM parts where we can, and high-quality equivalents where an OEM part is unavailable or where it saves you money without affecting the result. Parts carried on our vehicles cover most common repairs; anything else is normally ordered within one to two business days and fitted on a return visit.

We do not carry out work at height or on roofs, gas line alterations, electrical work beyond the appliance connection, or repairs to an appliance that is unsafe to operate. Where a fault is outside what we do, we will say so and, where we can, point you to someone who handles it.

We carry out work with reasonable skill and care. Except where the law does not allow it to be limited, our liability for any claim connected with the work is limited to the amount you paid us for that work.

We are not responsible for loss that was not reasonably foreseeable, including spoiled food, lost income or the cost of alternative arrangements while an appliance is out of use.

The content here is provided for general information. Prices, availability and service areas can change. The troubleshooting information on our service pages is general guidance and is not a substitute for a technician diagnosing your appliance.

These terms are governed by the laws of the State of California, and any dispute will be handled in the courts of Orange County, California.

Questions about these terms: (949) 749-0006 or appliance@coastpro.us. See also our Privacy Policy.