Workmanship warranty
Across Orange County
Repair & maintenance jobs
Service when booked by noon
What working on a Viking is actually like
Viking effectively created the residential professional range, and the build quality of the metalwork has never been in question. The service history is more complicated than that, and it is worth knowing which side of it your range falls on: units built before the Middleby acquisition in 2013 earned a genuine reputation for electrical and igniter trouble, and the generations since are materially better. The model and age tell us a great deal before we open anything.
Model lines we service
What we open a Viking for
Burner will not light or lights slowly
The igniter, which on older Viking ranges is the single most replaced part in the machine. On pre-2013 units it is close to a maintenance item rather than a failure.
Oven door sags or will not seal
Door hinges. These are heavy doors and the hinges carry real load; a sagging door also throws oven temperature off, so the two complaints often arrive together.
Convection fan noisy or oven heating unevenly
The convection blower motor or its bearing. Noise usually precedes the uneven heating by a while, which makes it one of the few faults you can get ahead of.
Control board faults on older units
Pre-2013 electronics are the weak point of that generation. Where a board is still available this is a straightforward repair; where it is not, the honest conversation is about the range as a whole.
Where Viking turns up in Orange County
Widely spread across the county rather than concentrated on the coast — Viking was the professional range of choice through the nineties and 2000s, so it turns up in Anaheim Hills, Yorba Linda and Mission Viejo remodels as often as in Newport.
Parts and availability
Current-generation parts are fine. For pre-2013 units, igniters and hinges are still readily available; control boards for some of those model years are getting hard to source, and we will tell you before starting rather than after.
When to call Viking instead of us
If your Viking is inside its manufacturer warranty, go to Viking first — the repair should be covered and we would only be adding a bill to it. Out of warranty, and particularly on older units, we are usually the more sensible call.
Viking repair, answered
- How do I tell which generation my Viking range is?
- The model and serial plate, usually behind the kick panel or on the door frame. Send us a photo of it when you book and we will know before arriving whether we are looking at the older electronics or the post-2013 design — which changes what we bring.
- My Viking igniter has been replaced before. Why again?
- On the older ranges, igniters are a genuine wear part, and a second replacement is not a sign the first repair was wrong. What is worth checking is whether liquid is reaching it during cooking, because that shortens the life of the new one the same way it did the old.
- Is an older Viking worth keeping?
- The chassis and burners almost always are — they are built far beyond what a mainstream range gets. The question is always the electronics. If the board is available it is usually worth it; if it is not, we will say that plainly instead of chasing parts at your expense.